JOB DETAILS:
Contract Duration: Until 31st December 2025
Ref No: GIZ- ECC/ITS/1224062
We encourage women, people with disabilities, and minority groups to apply for this position. GIZ is committed to equal opportunities and diversity of perspective at the workplace.

A. Key Responsibilities
The Information Technology Specialist will be responsible for:
• Ensure the reliability and security of the I.T infrastructure.
•  Database administration and maintenance.
• Troubleshooting and technical support.
• System monitoring and performance optimization.
• Capacity building and documentation.

B. Specific Tasks
The Information Technology Specialist performs the following tasks:
• Troubleshoot and diagnose network failures of AMP within and outside the Ministry network infrastructure.

• Installation and configuration of both the Aid Management Platform application and  database server for reliability and availability.
• Always investigate and maintain the availability of the server.

• Troubleshoot and diagnose the Aid Management Platform database in instances where it’s not accessible to the users.

• Configure and manage database backup for recovery infrastructure, archive, and storage strategy in case it’s not accessible.

• Always ensure database security, integrity, and system availability.
• Monitor and maintain the health of the database.
• Manage database access to all authenticated users.
• Design maintenance procedures and put them into operation.
• Create new user accounts, profiles, and deal with password changes.

• Enter data into the predetermined database and organize it in a format that enables selection decisions to be made based on application information.
Other Duties/Additional Tasks
• Perform other duties and tasks at the request of management.

C. Required Qualifications, Competences, and Experience
Qualifications:
• Bachelor’s degree in Information Technology, Information Systems, Software Engineering, or Computer Science.
Professional Experience:
• 5 years’ experience in end-user support, troubleshooting hardware and software issues.
• Knowledge in database management, system administration, hardware and software maintenance, cloud computing systems, and networking.
Other Knowledge, Additional Competences:
• Excellent English language skills (spoken and written).
• Good working knowledge of ICT and computer applications (e.g., MS Office, MS Excel, MS PowerPoint, MS Teams, MS Outlook, etc.).
• Good teamwork and ability to operate in a diverse and multicultural work environment.
• Willingness to learn and desire to exceed expectations.
• Good analytical, writing, and communication skills.

• Applications and CVs should be in one document and a maximum of 5 pages only and sent electronically, quoting the position and reference number.
• Please include the name and contact of three references. One official reference from your current workplace is a MUST.
• Eligible candidates are encouraged to apply to the Head of Human Resources