English-Speaking Call Center Representative
| Location | Kampala, Uganda |
| Date Posted | November 30, 2024 |
| Category |
Customer Service
|
| Job Type |
Full-time
|
| Currency | UGX |
Description
Job Summary
CALL CENTER REPRESENTATIVE - WORK FROM HOME, FULL-TIME ONLY Calls Experts is a global contact center solution provider with 15+ years of experience in the North American market. Calls Experts is here to help both - those with experience and to teach those, who want to learn and build their careers.
- Minimum Qualification : Bachelors
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
You will perform various administrative tasks, including answering calls and scheduling meetings. For this role, a strong Internet connection is required, along with experience using communication tools.
Duties and Responsibilities:
- Process inbound and outbound call traffic to qualify leads and make live transfers
- Qualify prospects
- Resolve client queries
- Prepare customer spreadsheets and keep online records
Requirements:
- CPU: min 4000 score AMD/i5 6th generation or higher with min 8 GB RAM Windows 10/11
- Ability to work 8/9-hour shifts 5d/week in EST. Shifts between 9am - 9pm EST.
- Great command of the English Language
- Ability to handle objections, utilize persuasive skills - easy with small talks
- Ability to thrive in fast pace virtual platform
- Profound work ethics
- Willingness to learn and grow
Compensation and Benefits:
- USD $500 basic monthly salary + up to USD $500 bonus/month
WARNING: Do not to pay any money to get a job. Please report fraudulent jobs to info@everjobs.ug