JOB DETAILS:
The Research and Product Development Officer will report to the Manager Research and Product Development.

Main He / She will be responsible for performing research activities and contribute to product development, refinement and redesign as well as well as collating data to inform Business on customer preferences and new opportunities.

Specific responsibilities include: 
• Carry out research in line with business needs (Business Intelligence and Market Analysis).
• Conduct field visits and prepare feasibility study reports for new branch offices in line with both the institution operations and business plan
• Liaise with operations and credit as per reporting lines to disseminate survey and research findings to different stake holders
• Respond to external and internal research inquiries
• Prepare concepts and business development proposals to seek and manage strategic partnerships with local and international organizations
• Participate in the innovation and developing of market led products and refining existing ones
• Project management and implementation.

Minimum academic qualifications, Experience & competences
• Bachelor’s degree Business Administration, Microfinance, Banking and Finance, Business Computing, Statistics, Economics, and any other related field.
• At least two years’ experience in marketing research and product development in a competitive business environment.
• Competency in Market research, Project design (management), knowledge of microfinance and social performance management, monitoring and evaluating of donor funds.