JOB DETAILS:
The Business Application Specialist will report to the Manager Core Banking and Business Applications.

Main purpose of the job:
He /She will be based at the Head Office. He /she will be responsible for the integrity, safety and availability of all Business Systems Data and applications as part of the Pride’s information systems, and preparation and dissemination of user and management reports.

Specific responsibilities include: 
• Communicate messages regarding systems issues to users in a timely manner.
• Develop and generate reports as per user/ business requirements.
• Implement, test and integrate new applications.
• Install new operation systems and releases.
• Investigate, diagnose and resolve system faults and errors.
• Liaise with service providers when needed to fulfil the requirements of the organization.

• Maintain documentation of key databases and applications linked to them.

• Monitor Business and third-party systems and ensure they are always available to users and customers.
• Monitor, record and respond to requests for support.

• Participate and coordinate the Disaster Recovery Plan and testing.
• Participate in the identification and development of functionality changes.

• Participate in the preparation of technical specification as a roadmap for third party systems.
• Perform routine system backups and upgrades.
• Provide instructions and training to staff when necessary.
• Schedule and run regular tests to enhance the current systems and applications.

Minimum academic qualifications, Experience & competences:
• Bachelor’s Degree in Computer Science, Information Technology or any other related field.
• Experience in IT Operations
• Experience in software development or database administration in a busy organization
• Microsoft and Database Management certification is desirable
• ICT Security Knowledge will be of added advantage