Job Title:   Senior Relationship Manager Corporate

Organisation: Bank of Africa Uganda

Duty Station:   Kampala, Uganda

About the Company:

Bank of Africa Uganda Limited is part of GROUPE BANK OF AFRICA (BOA) comprising 16 Commercial Banks, 3 Leasing Companies, 2 Investment Companies, a Stock Brokerage Company, an Asset Management Company and a Mortgage Bank. It spans 15 African countries and France, employing over 5,000 people.

Job Summary:   To recruit and nature new business deals, grow the existing relationships, monitor and maintain the Bank’s Business portfolio with in manageable risk spheres to enhance profitability.

Key Duties and Responsibilities: 

• To recruit, nature and sustain new corporate relationships that have a potential to grow and provide superior returns and contribute towards assets and liabilities growth as per set targets.
• Active pipeline management with the objective to meet agreed personal growth objectives across all product ranges and clients segments;
• Superior management of the client portfolio in order to grow and retain existing business, whilst continuously reviewing existing client wallets with an eye to optimizing the Bank’s revenue through selling/promoting appropriate product bundles.
• Actively undertake the negotiation and structuring of transactions in the prospective and closing stages with the aim of attaining value for the client, while protecting the business interests of the Bank
• Work hand-in-hand with other stakeholders on the timely and efficient preparation of high quality credit
• proposals, and drive turn-around time well within the Bank’s objectives;
• Vigilant Arrears Management in line with BOA policies in order to spot early attention areas – the objective is to maintain the loan portfolio’s NPA percentage (well) within agreed parameters;
• Active pipeline management with the objective to meet agreed personal growth objectives across all product ranges and clients segments;
• Constantly explore the enhancement of the Bank’s brand name so that the Bank holds out to the target markets as one of the best in the corporate field in terms of service, innovation and customer awareness/responsiveness
• Develop and maintain well documented reports/visits/contracts with all the Bank’s relationships, management and other units

Additional Responsibilities :

• The Bank reserves the right to amend, modify, or adjust the responsibilities of this position as business needs evolve, in alignment with applicable labour laws. The Employee may also be required to undertake additional duties or projects from time to time, within their capabilities and consistent with the responsibilities of the role, as directed by the Employer.

• Education: A university degree in Finance, Marketing, Banking or any related field;
• Experience: 5+ years in relevant financial sector positions;
• Technical Skills: Strong track record in Sales Management; Excellent understanding of the Bank, its strategy and all of its Banking services; Solid and proven credit skills with relevant business experience and acumen; Advanced, computer literacy, numerical skills and statistical skills.
• Soft Skills: Strategic thinker with strong problem-solving and decision-making capabilities; excellent communication and stakeholder management skills; ability to inspire and lead in a fast-paced, dynamic environment.
• Additional Requirements/Competencies:
• Strategic Vision: Ability to develop and communicate a clear vision for digital transformation.
• Adaptability: Comfortable navigating a fast-paced, evolving environment with competing priorities.
• Innovative Thinking: Strong ability to think creatively and leverage technology to solve business challenges.
• Data-Driven Decision-Making: Skilled in using data analytics to inform decisions and track progress.
• Collaboration: Strong interpersonal skills and ability to work across diverse teams and stakeholders.
• Change Leadership: Proven capability to lead cultural and organizational change to foster innovation and agility.
• Customer Focus: Demonstrated commitment to enhancing customer experience through digitalplatforms.
• Risk Management: Deep understanding of risks associated with digital banking and implementing effective controls.

Required competencies :

• Bachelor’s degree in information technology, computer science and/or a related field.
• Additional certification in Server Room, Telephony, CCNA, VMWare, MCSE, ITIL,
• LPIC or other relevant areas will be of added advantage.
• Minimum 1 years’ experience in a busy IT function.
• Experience in banking and Knowledge of banking products & services is desirable.