The Quality controller in this role is responsible for ensuring high quality and consistency of coffee products through the implementation and management of rigorous quality control processes. This role involves collaborating with various departments, including procurement, production, Export, Logistics and Trade to maintain and improve the overall quality standards of the company's and client specifications.

DUTIES AND RESPONSIBILITIES

Bulking

• Responsible for taking part in bulking when required for the different grades as instructed by the Export manager.
• Issuing Bulking reports after each session

Control of Sampling/Offloading activities

• Responsible for controlling accuracy and veracity of sampling procedure done at offloading by the quality personnel,
• Ensuring regular controls and report to management in case of discrepancies and non-respect of procedure

Control of Production activities

• Monitoring and supervising production and quality personnel in charge during their shifts at various stages to ensure that reports are accurate, and that production meets the quality standard set by management

DUTIES AND RESPONSIBILITIES

• Ensuring that checking parameters set by management are accurately in place (check of moisture, processing parameters for production, analysis methodology…)
• Collecting key data to track the quality trends in production and report at the earliest stage any noncompliances / nonconformities observed

Export sampling

•  Liaise with the inspectors to ensure smooth Export operations
• Obtain reference samples of all export coffees at the point of loading
• Making sure that allocated staff respect export sampling procedures (inclusive of third parties operations)

Cup Tasting and Evaluation

•  Develop and maintain a comprehensive flavor profile library for all coffee products.
• Training the staff on these aspects

Unit operations

•  The Employee will further be involved in the regional coffee operations and professional Quality requirements, and this will require travels to the different units as and when needed

Night shift operations

• This role requires flexibility to work on night shift as and when scheduled by the supervisor

Stock control 

•  Ensuring that all purchases stock and export stock are matching the standards set by the company in terms of quality (for all warehouses)

Other

• Any other reasonable duty as may be assigned by supervisors that is consistent with the nature of the job and its level of responsibility

LABORATORY EQUIPMENT

All measuring devices and controlling tools that assist you within your work must always be handled with care as per the manufactures and companies’ instructions.

Any measuring device damaged must be taken to your superiors. Any measuring device damaged through your negligence, may have its repair or replacement costs charged to your personnel account.

PPE

You are always required to wear the personal protective equipment (if provided) both in the processing plant and the laboratory.

QUALIFICATIONS

• A Degree in food Processing, Agriculture or any related field
• UCDA certification/License in Basic Quality Control is an added advantage
• Minimum of 4 years experience in the coffee sector
• Good written and verbal communication skills
• Excellent problem-solving and analytical skills
• Keen attention to detail
• Teamwork and collaboration
• Comfortable standing or walking for long periods of time

This Job Description runs alongside and in conjunction with your Employment Contract from Touton coffee Ltd and the Annex to Employment Contract “Terms and Conditions”