JOB DETAILS:
Company Overview:
Pro-Industries is a leading manufacturing and industrial solutions company based in Uganda. With a focus on high-quality production and sustainable practices, we aim to be a frontrunner in industrial manufacturing, delivering excellence through technology and innovation. We are seeking a highly experienced Technical Operation Head to lead our technical and production operations at our Luwero facility.

Position Summary:
The Technical Operation Head will be responsible for overseeing all aspects of technical operations, including production, maintenance, quality control, and facility management. The ideal candidate will be a strategic thinker with strong technical expertise and leadership skills, capable of optimizing processes and leading a diverse team in a multicultural environment. This position is crucial for maintaining operational excellence and ensuring the efficiency and safety of all technical operations at Pro-Industries.

Key Responsibilities:
Operational Management:
• Manage day-to-day operations of the technical department, ensuring smooth workflow and optimal productivity.
• Develop and implement operational strategies to enhance production efficiency and product quality.

• Oversee the maintenance, repair, and operation of all machinery and equipment.

Leadership & Team Development:
• Lead and mentor a diverse technical team, fostering a culture of excellence, innovation, and safety.
• Establish training programs to enhance the technical skills of the workforce and support continuous improvement initiatives.

• Conduct performance evaluations and implement development plans for team members.

Process Optimization & Quality Control:
• Implement process improvements and lean manufacturing principles to reduce costs and increase productivity.
• Ensure compliance with all quality standards and regulatory requirements, implementing corrective actions as needed.

• Develop and monitor key performance indicators (KPIs) to track the efficiency and quality of production processes.

Safety & Compliance:
• Promote and enforce a culture of safety, ensuring that all activities are conducted in compliance with safety policies and regulations.
• Conduct regular safety audits and implement safety training programs for technical staff.

Project Management:
• Lead technical projects, including new equipment installations, facility upgrades, and process changes.
• Coordinate with other departments, including procurement, finance, and human resources, to ensure project success.

Stakeholder Management:
• Act as a liaison between the technical team and senior management, providing regular updates on operational performance and challenges.
• Collaborate with external partners, vendors, and suppliers to ensure timely delivery of materials and services.

Qualifications & Experience:
• Bachelor’s or Master’s degree in Engineering, Industrial Management, or a related field.
• Minimum of 8 years of experience in a senior technical operations role, preferably within a manufacturing or industrial setting.

• Proven track record in managing complex technical operations, with strong leadership and project management skills.
• Knowledge of international quality standards and regulatory compliance.
• Experience in multicultural environments; understanding of African markets is a plus.
• Proficiency in Mandarin or Spanish, along with English fluency, is highly preferred.

Skills & Competencies:
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Strategic thinker with a focus on continuous improvement.

• Ability to work under pressure and meet tight deadlines.

Benefits:
• Competitive salary package and performance-based incentives.
• Accommodation and transport provided for expatriates.
• Health insurance and relocation assistance.
• Opportunity to work in a dynamic and growth-oriented company.