This job posting expired and applications are no longer accepted.

Call Center Agent

at Draco Formosa
Location Kampala, Uganda
Date Posted September 30, 2024
Category Customer Service
Job Type Full-time
Currency UGX

Description

JOB DETAILS:

Location: Kampala, Buganda Road
Salary: UGX 250,000 or more + bonus (lunch provided)
Benefits: After six months, the basic salary will increase to UGX 300,000 or more + bonus.
Work Hours: Monday to Saturday, 9:00 AM to 6:00 PM

Qualifications:
• Excellent communication, writing, and problem-solving skills
• Strong attention to detail, time management, and teamwork abilities
• Ability to work independently and proactively
• Customer-oriented mindset with a focus on providing exceptional service
• Proficiency in using call center software and technology

Responsibilities:
• Handling inbound and outbound calls from customers
• Providing accurate information and resolving customer inquiries
• Tracking and documenting call details
• Ensuring customer satisfaction and loyalty
• Contributing to a positive and collaborative team environment

Applying Instructions

To Apply:
Please bring your CV to 4th floor, Lotus office on KRSNA MART building, opposite Acacia Mall, next to

Millenium Supermarket, Kisenmenti (google Krsna Mart and follow the map), for an interview. For more information or to schedule an interview, please call 0762801057.

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