Job Description

Job Purpose:
• To ensure our customers have a smooth and effective import / export release process. This is a F2F role with high levels of interaction with our customer base and requires strong problem resolution skills and good time management in order to be effective.

Job Responsibilities:
• Handle customs activities, included but not limited to export / import manifests, in-bond handling
• OBL issuance and acceptance
• Check & verify that documents presented at counter are correct, thereby ensuring quick and smooth delivery of documents to customers

Ensure mandatory requirements have been fulfilled prior to release of Original Bills of Ladings or Delivery Orders to customers
• Be proactive in responding to daily emails and calls Receipting CBD cheques
• Filling Delivery order and Export documents
• Handling Customer requests-over the counter
• Follow standard processes and new requirements as communicated by management
• Complete all functional HUB training timely

Job Qualification:
• University degree or equivalent
• Shipping experience is required
• Good Command of FIS
• Very good command of written and spoken English
• Working knowledge of MS Office
• Ability to work under pressure
• Good time management
Able to work well with others and follow guidelines