Company background

Founded in the year 2011, Trueline Africa Limited (TLA) is a transport and logistics company focused on customer satisfaction. TLA provides comprehensive freight forwarding services for inbound and outbound shipments to and from Uganda, connecting with global destinations. We oversee cargo freight by Air, Land and Sea, namely: – LCL (Less than Container Load), FCL (Full Container Load), OOG (Out of Gauge), Break Bulk (BB) and Heavy Lift (HL); from almost any origin to any destination, aboard any carrier.

Responsibilities

• Building market position by locating, developing, defining, and closing business relationship
• Identifying and analysing sales opportunities with customers with key account potential; leading contract negotiations and concluding framework agreements.
• Creation of action and project plans as well as their implementation for defined potential customers.
• Service customer relationships and grow share of wallet.
• Continuous expansion of in-depth industry know-how and its networking with logistics solutions to convey added value to potential customers.
• Identification of industry-specific logistics requirements and development of corresponding industry solutions in cooperation with internal departments.
• Establishment and continuous expansion of professional relationship and contact management involving various internal and external sources, as well as social media platforms.
• Maintains a network of potential customers based on own or initiated market research and manages them in a pipeline.
• Promotes and actively supports international cooperation with internal stakeholders.
• Preparation of reports and analyses for internal decision-making bodies
• Assist in the preparation and monitoring of sales budgets that represent and align with organizational objectives.
• Protects organization’s value by keeping information confidential.

Candidate specification

Educational requirements

• Any relevant Bachelor’s Degree Work experience.
• Minimum 3 years’ experience in a similar position in the freight forwarding or insurance industry

Critical skills required

• Demonstrate aptitude of teamwork
• High level of interpersonal skills
• Good written and oral communication skills
• Ability to keep deadlines and work under minimal supervision
• Ability to maintain good relations with key partners/stakeholders.
• Good analytical skills and strong attention to details.
• Proactive and multitasking capabilities.
• Good team player and willingness to learn, grow and increase levels of performance.
• Open and convincing personality, sense of urgency, and orientation to results.
• Result Orientation & Problem Solving.
• Capacity to handle change.
• Adherence to tight deadlines and quick turnaround quotations/contracts etc.
• Ability to effectively present information and respond to questions from management, customers, and partners.
• Strong organizational skills and the ability to develop and maintain an organized structure.
• Ability to work independently.
• Continuous Improvement Mindset.
• Ability to work collaboratively in a dynamic environment where adaptability is imperative.
• Strong project management skills and capability to work in cross-functional teams.
• Problem-solving attitude and creative thinking.
• Excellent negotiation and presentation skills.
• Passion for customer service.