Location: Multiple Locations around Kampala

Job Summary:

As a Ticketing Cashier at Kings Investment Ltd, you will be responsible for processing customer bets, issuing tickets, handling cash transactions, and ensuring a positive customer experience. This entry-level role is ideal for individuals with good numerical skills, attention to detail, and a passion for customer service. You will play a key role in maintaining the daily operations of the shop and ensuring that all transactions are accurately processed in a timely manner.

Key Responsibilities:

• Greet customers warmly and provide assistance in placing bets.
• Accurately input customer bets into the system and issue tickets.
• Ensure the cash is balanced at the beginning and end of each shift.
• Handle customer inquiries regarding betting options, payouts, and general shop operations.
• Provide updates on current and upcoming sporting events, odds, and betting rules.
• Ensure compliance with shop regulations and gambling laws.
• Maintain a clean, organized, and secure workspace at all times.
• Resolve customer complaints and escalate issues to the Shop Manager when necessary.
• Assist in reconciling daily transactions and preparing financial reports.

Requirements:

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Trustworthy, with the ability to manage cash responsibly.
• Proficiency in using computers and point-of-sale systems.
• Weekly offs will be provided.
• Two guarantors will be required.

Additional Information:

• Training will be provided for all new hires.
• Opportunity for career growth within the company.
• Competitive entry-level salary with bonuses based on shop performance.
• Daily allowance will be provided.