LOCATION: Residents of these areas are preferred. Otuke, Sembabule, Oyam, Kalangala, Bududa, Kayunga, Namayingo, Entebbe, Amuria, Nakasongola, Napak, Isingiro, Nwoya, Kikube, Namutumba, Rwampara, Amudat Kanungu, Pakwach, Rubirizi

Job details:

The overall purpose of the role is to grow the portfolio of the branch month on month across all products while maintaining high portfolio quality through a motivated team and satisfied customers.

Key duties/responsibilities:

• Develop and implement strategies for the achievement of the team portfolio quality target.
• Recruit and lead the required Sales Agents as per the set targets.
• Regularly train and support sales agents on all processes.
• Develop and implement marketing strategies for the sales agents aimed at assisting them to achieve their set targets.
• To enforce a zero tolerance to fraud culture in his/her team.
• To maintain high standards of customer satisfaction in line with the company's customer service charter.
• Ensure discipline is maintained in his/her team in alignment with the company values.

Required Qualifications and Work Experience:

• Bachelor’s degree in sales, marketing or a business-related field from a recognized institution.
• Knowledge of customer service principles
• At least two years relevant work experience, one of which must be in a leadership position.
• Knowledge of office administration

Other attributes

• Above average people skills/soft skills (includes listening skills, stress management)
• Integrity and ability to both work in and lead a dynamic team
• Verbal and written communication skills.
• Good computer and database skills