JOB DETAILS:
Job Summary:
The Sales & Marketing Administrator is responsible for providing administrative support to the Sales & Marketing team. This includes managing schedules, coordinating marketing campaigns, handling customer inquiries, and maintaining customer databases. The role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Main Duties
Administrative Support:
• Manage and organize schedules, meetings, and appointments for the Sales & Marketing team.

• Prepare and distribute sales and marketing reports, presentations, and other documents.
• Maintain accurate records and databases, including customer information and sales data.

Marketing Coordination:
• Assist in the development and execution of marketing campaigns, including digital marketing, social media, and print advertising.
• Coordinate the production of marketing materials, such as brochures, flyers, and promotional items.
• Monitor and report on the effectiveness of marketing campaigns.

Customer Relationship Management:
• Handle customer inquiries and provide excellent customer service.
• Maintain and update the customer relationship management (CRM) system.
• Assist in resolving customer issues and complaints.

Sales Support:
• Assist in the preparation of sales proposals, quotes, and contracts.
• Coordinate with the sales team to ensure timely delivery of products and services.
• Track sales orders and ensure they are processed and fulfilled accurately.

Event Coordination:
• Assist in planning and organizing trade shows, exhibitions, and other promotional events.
• Coordinate logistics, such as venue booking, transportation, and accommodation.

Market Research:
• Conduct market research to identify potential customers and market trends.
• Analyze competitors and provide insights to the Sales & Marketing team.
And any other duties that may be assigned to you by your supervisors from time to time.

Qualifications, Skills, and Experience
• Bachelor’s degree in Business Computing /Statistics, BBA Marketing option, or any other business-related Course.
• Two years experience as a Sales & Marketing Administrator or similar role, preferably in the food industry.
• Strong understanding of sales and marketing principles.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and CRM software and marketing tools.
• Familiarity with inventory management and order processing systems.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and high level of accuracy in work.
• Ability to work under pressure and meet tight deadlines.
• Customer-focused with a positive attitude.
• Problem-solving skills and the ability to handle difficult situations.
• Team player with the ability to work independently when required.

All candidates are strongly encouraged to send their applications accompanied by detailed curriculum vitae, copies of academic documents/transcripts and certificates, telephone contact, names and addresses of three referees should be addressed to the
Human Resource Office
Soroti Fruits Ltd
PO Box 154 Soroti
Email: hr@softe.co.ug