F&B Supervisor – Graduate Placement Program
Location | Kampala, Uganda |
Date Posted | July 12, 2024 |
Category |
Management
Supervisor |
Job Type |
Full-time
|
Currency | UGX |
Description
Job Description/Requirements
JOB TITLE: F&B Supervisor
Job Purpose
As a food and Beverage Supervisor, you will oversee and coordinate all activities related to the service and quality of food and beverages served to guests. You will ensure efficient and effective F & B operations, maintain high standards of service and contribute to the over all guests satisfaction and profitability of the F & B department and hotel at large.
Company background
Rwenzori International Hotel Limited a member of Uganda hotel owners association was incorporated in July 2002.It is located on Mbogo road plot 1/3 Kamaiba,Kasese with the address P.O Box 280 Kasese . It is a 3 minutes drive from kasese airstrip (aerodrome) and is at the foot hills of the mountains of the moon, 1.5kms along the Kasese- Mbarara highway.
Duty station- Kasese
Job type –Full-Time
Reporting to: Operations Manager
Job specification
Supervision of F&B Operations:
- Supervise daily operations of the restaurant, bar, banquet, and room service areas.
- Ensure compliance with health and safety regulations and hotel standards.
Staff Management:
- Recruit, train, and supervise F&B staff, including wait staff, bartenders, and hosts/hostesses.
- Schedule shifts and manage staff performance, ensuring high levels of customer service.
Customer Service:
- Monitor guest satisfaction levels and address any issues promptly.
- Maintain a friendly and courteous demeanor with guests and encourage staff to do the same.
Menu Planning and Pricing:
- Assist in menu planning, including specials and promotions.
- Monitor food and beverage costs and assist in pricing strategies to maximize profitability.
Inventory and Supplies Management:
- Oversee inventory control, including ordering and receiving of food, beverages, and supplies.
- Ensure proper storage and handling of perishable items to minimize waste.
Quality Control and Hygiene Standards:
- Maintain high standards of food and beverage quality and presentation.
- Ensure adherence to cleanliness and sanitation standards in all F&B areas.
Training and Development:
- Conduct training sessions for F&B staff on service standards, product knowledge, and safety procedures.
- Foster a positive work environment and provide guidance and coaching to improve performance.
Event Coordination:
- Coordinate and supervise F&B services for special events, banquets, and conferences.
- Work closely with event planners and clients to ensure all requirements are met.
Budget Management:
- Assist in preparing and managing the F&B department budget.
- Monitor expenses and revenue to achieve financial targets and control costs.
Candidate specification
- Diploma or degree in Hospitality Management or a related field is preferred.
Critical skills required
- Proven experience as an F&B Supervisor or similar role in the hospitality industry.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Knowledge of food safety and hygiene regulations.
- Ability to work under pressure and handle challenging situations calmly.
- Flexibility to work shifts, weekends, and holidays as needed.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of POS (Point of Sale) systems and restaurant management software is a plus.
- This is a very critical role to the business with opportunities for growth hence as a potential candidate you should be prepared to work hard and diligently.