Property Administrator
Location | Kampala, Uganda |
Date Posted | July 8, 2024 |
Category |
Management
|
Job Type |
Full-time
|
Currency | UGX |
Description
Job Summary
To serve as a point of contact for customers and stakeholders with queries about the types of trucks, orders, and deliveries and provide support for sales representatives.
- Minimum Qualification : Bachelors
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Line of Business: Property Management
Reporting Lines
Immediate Supervisor: Property Manager
Other Reporting Lines: Chief Executive Officer, Human Resource Manager, Accountant
Reporting to Role: N/A,
Roles & Responsibilities
Purpose:
To serve as a point of contact for customers and stakeholders with queries about the types of trucks, orders, and deliveries and provide support for sales representatives.
Key Objectives:
- To help the Company achieve its goals.
- To build good working relationships with clients.
- To understand customers’ needs and provide an efficient, high-quality service.
- To secure long-term business by maintaining awareness and offer good pricing strategies.
Responsibilities:
- Provide administrative and secretarial support to the Property Manager.
- Build and maintain long-term client business relationships through the provision of excellent customer service so as to ensure business continuity.
- Receive phone calls from customers and communicate internal important feedback to and from customers to Senior Management.
- Increase sales through marketing the GML properties and ensure targets are met.
- Ensure that filing and storage of company documents are effected in chronological order.
- Support accounts on acquiring necessary documentation prior to company expenditure.
- Contact clients to obtain missing information or answer queries.
- Consistently achieve or exceed the performance targets set to ensure sustainable growth of shareholder’s value.
- Manage the telecom communication for both intercom and incoming calls
- Manage Health and Safety as well as fire regulations within the office.
- Maintain an updated telephone and contacts directory as appropriate
- Answer general mails and postal correspondences with customers and suppliers.
- Create budgets and office supplies.
- Ensure all relevant documents are obtained, recorded, securely filed and archive accurate records.
- Manage the office newspaper subscriptions.
- Perform any other duties that may be assigned from time to time.
Qualifications:
Degree in Business Administration/Studies, Commerce, Marketing, Economics, & Development Economics, International Business, Business Statistics, Sales & Marketing, Public relations, Quantitative Economics and any other relevant/related field.
Capabilities
Competences and Core Skills:
- Hands on experience with MS Office (MS Excel in particular)
- Highly organized and ability to multitask on a number of projects at the same time.
- Excellent oral and written communication skills.
- Excellent interpersonal and customer care skills.
- Excellent negotiation skills.
- Mature, self-initiative and outgoing.
- Results oriented and able to meet strict/tight deadlines.
- Pays attention to detail.
- Professional telephone Etiquette.
- Ability to perform under pressure.
- Ability to maintain strict confidentiality.
- Positive attitude; reliable and dependable.
- A team player with high level of dedication
- Certification in Property Management, Marketing, Sales or relevant field is a plus
- Good at time management.
- Must poses a valid driver’s license.
Desired Behaviours:
- Self-driven
- Self-confidence
- Integrity
- Proactive
- Compliant
- Disciplined
- Diligent
- Efficient
Experience:
- Three years’ experience is required in a similar role.