We are looking for a Head of Operations to join our growing Business. This role reports into the Exec Board.

You will be an experienced leader from the telecoms industry with hands on approach to work and business.

Role:

• Managing budgets

• Recruiting, interviewing and hiring staff

• Analysing productivity data and optimising staffing and production capacity

• Using historical records to forecast future buying patterns

• Maintaining a working knowledge of their industry including challenges and opportunities in the sector

• Working closely with other heads of departments to improve efficiency

• Creating and delivering presentations

• Designing new processes to improve quality or increase productivity or profitability

• Excellent IT skills and knowledge of any industry-specific software or programmes

• Auditing and monitoring outputs and data analysis

• Excellent interpersonal and communication skills

• Leadership and management skills and the ability to motivate and retain staff

• Commercial awareness and a thorough understanding of the competitive environment

• Excellent planning and organisational skills

• Project management skills and knowledge of methodologies such as Agile, Lean and Six Sigma

• Time management skills and the ability to prioritise effectively and delegate when appropriate