Duty Station:  Luwero, Mityana, Mpigi, Kisoro, Kasese, Bwera, Buliisa, Moyo, Nebbi, Kitgum, Adjumani, Kotido, Moroto, Kamuli, Iganga, Uganda

About US:

Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).

Areas including but not limited to: Luwero, Mityana, Mpigi, Kisoro, Kasese, Bwera, Buliisa, Moyo, Nebbi, Kitgum, Adjumani, Kotido, Moroto, Kamuli, Iganga

Job Summary: The Service Consultants will take demand from walk-in customers for any cash, digital migration and service-related matters in order to deliver a positive client experience. Sales Consultants: To generate sales leads and take demand from personal customers for any banking matters ranging from product questions to customer account activities in order to deliver a positive client experience

Qualifications, Skills and Experience:

• The applicant must hold a First Degree from a reputable university
• One year of experience in a sales / customer service role
• Previous branch banking experience will be an added advantage.
• Ability to speak any of the local languages in these regions will be an added advantage

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Embracing Change
• Establishing Rapport
• Examining Information

Technical Competencies:

• Cash Handling
• Client Servicing
• Cross and Up-Selling
• Customer Understanding ( Consumer Banking)
• Heart of Customer Experience